Unfortunately, the Forge of Empires servers experienced some problems over night and are currently down. We will solve this problem as soon as possible and will keep you in the loop about any updates.
Be assured that your accounts were not stolen and they will work again very soon. As said, we will keep you in the loop about everything.
You might have noticed: The game is up and running smoothly again. It was just some minor technical issue with our servers that was fortunately quickly fixed. We’re sorry for your inconveniences!
Phew, thanks for letting us know, got kinda worried when I couldn’t log in just now!
Love the game BTW, fantastically addictive! :-)
Ha! thought my account had been hacked. Was about to cry myself to sleep.
I keep getting a calling service failed message….
Hi Peter,
do you still have problems connecting to the game? Here are some suggestions that might help you:
1. Please try logging in via a different browser!
2. Please stay at the Forge of Empires tab while loading the game!
3. Please close other tabs before logging in!
Does it work? You also can find additional help in our forum at: http://forum.en.forgeofempires.com/forum.php
Jedes Mal, wenn ich Arbeitsaufträge vergebe oder Güter einsammeln möchte, erhalte ich die Meldung “Service-Anruf fehlgeschlagen”. Ich habs mit dem Firefox und dem Explorer probiert. Immer dasselbe!
Jetzt stehe ich bei 70% Ladebalken und nichts geht mehr vorwärts.
Bitte um Hilfe!
Hi Richard Godfrey,
sorry for the inconvenience. Which language version of Forge of Empires are you using? Which world are you playing on?
At which point the game will be restored?
Will I loose all resources, that gathered through the night?
Suggestion: on the entering Page put an informational banner about Serverdowns or similiar. this could save users from crawling around the web and wondering why login is not functioning, in my case: on login username not known,
resending password results in mailadress not registered
reregistering results in mailadress already in use…
quite worren up isn’it?
Thanks for info. I like this game :D
Please help me i cannot buy diamonds why???? I will have to stop playing as it stopping me progressing
Friday 13
Viruses are out ?
when will it be back on and will every thing be the same as i left it when i logged out last night its a very good game.
I was expecting to play on my break at work looks like im not now. Not to worry cant complain at a game in BETA stages. +1 to “Cashburn” FoE does need at least some information to let the users know of any malfunctions luckily i found it after looking for a ‘Contact’ tab.
Any issues with the game can be found within the following places:
Forum (Beta)
Forum (Closed Beta)
I still can’t log in…
yea me too i cant log into brisgard been trying all day any help would be appreciated
Frage:
Warum kommt ich seit 5 tagen nicht mehr ins spiel..? Es ärgert mich schon arg, und mir fehlt auch ein wenig das Verständnis…..
Hi sittigbull,
please make sure that you use the right login data and the right url. For the German version it is: http://de.forgeofempires.com/
Logging into the German version works for us. If you still encounter problems logging into the game, please report your problem in our forum: http://forum.en.forgeofempires.com/ as our developers constantly monitor the forum.
Keine Änderung.
UrL stimmt und selbst mit dem link klappt es nicht.
bitte um schnelle hilfe..!
Hi sittigbull,
we forwarded this issue to our developers. Sorry for the inconvenience, our developers will fix this issue a.s.a.p.
Have been thrown out and cannot get back in – ‘server cuurently being updated please try again later’. When, and will I be compensated for my losses???
Hi RosieWillow,
thanks for submitting your problem. We try to prevent those issues, but unfortunately this is not possible all the time. We hope you understand that we cannot give you a compensation as it would be unfair towards the other players who encountered this issue, and received nothing.
I can’t log in on the fr. server ! down ?
Hi promaster,
we forwarded this issue to our developers. You will be able to log in again very soon.
ik kan niet meer inloggen na een fout melding. Voorheen na de foutmelding start t spel opnieuw op maar nu doet ie niets meer.
Alsteblieft hulp.
Grtz Olaf
Hi,
Like promaster said before, I can’t log in anymore (french server).
Is it for all the french players or only a single problem ?
Anthea.
Hi Anthea,
sorry for the inconvenience. Our developers work very hard to fix this issue as fast as possible.
bonjour
cela fait plusieurs jours que j’essaye de me connecter
mais je n’y arrive pas
pourrais-je avoir des explications sur ce problème
et est-ce que mon compté a été accepté
merci
Hi Candaes,
we know about this problems and our team is working very hard to fix them.
hello,i am having a problem with ordering diamonds,i have bye some, few days ago,but the last 2 days seems inpossible to reach the line for bying,when i try to order there is not the usual page ,but just a white backround.
Hi yiannis,
we know there was a problem with buying diamonds but we fixed this issue. Now you should be able to buy them again.
dies ist das beste strategiespiel,welches ich seit jahren einmal spielen kann
hab auch einen sehr guten und fairen spieler in averhall vom tron geschubbst
hab nun leider auch 2fehler im spiel,kann die eingegangene post nicht öffnen und zu allem unglück hat sich mein scout aufgehängt.es wäre sehr lieb,wenn man dies beheben könnte.
recht liebe grüsse an das team und meine lieben mitspieler
Hi Gudrun,
we reported your problems to our developers. They will work on fixing them a.s.a.p.
Dobrý večer mám problém s hrou přihlásím se načte se normálně ukáže se mi tabulka událostí a hra se mi sekne a konec prosím o pomoc tato hra mě moc baví předem Děkuji
Hi Fox111,
sorry for the inconvenience and the problem. Please also report that bug in the bug report section of our forum at: http://forum.cz.forgeofempires.com/forum.php
As our developers constantly monitor the forum, they can give you detailed help and feedback there.
i 1st started on brisgard and then one day when logging in my loading bar stopped at 60% and would go no further, i tried other browsers and still no luck, so i then restarted on world Arvahall and have been playing for a few weeks now, all of a sudden tonight it also stops loading at 60% and now i cant play
is this a server issue or on my side? i have bought diamonds and i am not really wanting to restart again.
please let me know how this can be resolved
Hi connorbrian,
have you tried to log into the game today? Does it work again? In order to fix your problem, can you please tell us which language version of Forge of Empires you are playing. You also can find some additional help in our forum
i cant log on , english, on either world
Hi wallace,
this problem should be resolved by now. Have fun playing the game :)
me pide que verifique si tengo el adobe (lo tengo) pero no me deja entrar en el juego
Hi barbus,
have you tried to reinstall the latest version of adobe flash? The game should be working after that.
Je ne sais pas pour vous mais, en ce qui me concerne, je n’arrive pas à accéder au jeu. C’était le cas hier, en soirée, en effet. Mais les pannes reprennent cet après-midi. Pourriez-vous me dire si c’est normal (mises à jour, etc…)? D’avance merci
Hi Le Schlim,
do you still have problems logging into the game? At the moment we are working on increasing the performance of the game.
today i can’t log in right now.. idk what the problem is but im using te dutch server
Hi Statius,
do you still have problems logging into the game? It should work again, as we are working on increasing the performance of the game right now.
Poslední dva dny hra pěkně blbne a začíná mě to odrazovat . Udělám několik příkazů a hra se vypne a vše musím dělat znova . Navíc už od odpoledne se nejde přihlásit . Vypadá to na dobrou hru ale má plno much . Třeba se časem podaří ji sladit a bude prvotřídní . Jen my tu chybí chat jako u všech her kde se dá něco dozvědět a případně napsat . To si myslím že by se mělo udělat .
OMG so this heppend and this why i cant log in today this morning thanks for telling me try to fix this one qukly
Hi pishka1,
we updated all our language version today. This might be the reason, why you could not log into the game. Do you still have problems logging in?
I can’t log in. Message says wrong nickname. I haven’t changed anything. please help.
Hi Jerrywayne,
unfortunately we have some login problems at the moment. Our developers already work hard to fix them. Do you still have problems logging into the game?
Can’t log in this morning. Playing US language. I get a message saying “Sorry, your nickname is wrong.”. It isn’t.
Hi Belizaire,
unfortunately we have some login problems at the moment. Our developers already work hard to fix them.
der ladebildschirm das spiels bleibt bei 90% stehen auf allen 3 deutschen welten, es liegt nicht am browser und auch nicht am flashplayer da ich mich mit anderem namen auf einer anderen welt einloggen kann
Hi blackfire,
unfortunately we have some login problems at the moment. Our developers already work hard to fix them. Do you still have problems logging into the game?
CAN`T LOG IN ALL DAY KEEPS TELLING ME USER NAME OR PASSWORD IS WRONG , HAVE CHANGED PASSWORD TWICE STILL WILL NOT LET ME LOG IN , HELP.
Hi Rossario,
unfortunately we have some login problems at the moment. Our developers already work hard to fix them. Do you still have problems logging into the game?
I STILL CANNOT LOG IN THIS IS NOW THE 3RD DAY WITHOUT SERVICE.PLEASE RESET MY PROFILE , THANKS
Hi DrMagic2,
sorry for the inconvenience. We know about this problem and our developers are working very hard to fix it. You can also find more information in our forum at: http://forum.en.forgeofempires.com/ where our developers constantly inform you about fixed problems.
Hi Innogame,
also I can’t logon anymore since today. This morning it went well.
After lunchtime .. nothing goes anymore.
Loader Screen stopps @ 90 %.
KR
Andretta
Hi M.J.,
unfortunately we have some login problems at the moment. Our developers already work hard to fix them. Do you still have problems logging into the game?
Hi,
yes I have.. my Account Andretta stops @ 90% loading everytime…
KR
Andretta
Still the same…
90% loaded and then it stops
KR
Andretta
Yes.. still the same..
Loader Screen stops @ 90 %
Now since 5 Days no Login possible.
Very unlikely…
KR
M.J.
Hi M.J.
sorry for the inconvenience. We know about this problem and we are working very hard to fix it. Please also post your login problem in the “bug report”-section of our forum at: http://forum.en.forgeofempires.com/forumdisplay.php?33-Bug-Report-section
As our developers constantly monitor the forum, the can give you a quicker feedback, once the problem is solved.
is there a problem with greek server also cause i can’t log in!today !
Hi Jerrywayne,
unfortunately we have some login problems at the moment. Our developers already work hard to fix them.
hey ich komme nicht ins spiel bleibt immer bei 90% stehen
Hi alex188,
unfortunately we have some login problems at the moment. Our developers already work hard to fix them.
Selber Fehler wie die letzten Tage, leider kein Login möglich, Update leider misslungen der Balken bleibt auf 90 % stehen. Weiss jemand wie lange es evtl. noch dauern wird?
allahoppdedoc [TM]
Hi DrMagic2,
sorry for the inconvenience. We know about this problem and we are working very hard to fix it. You can also find more information in our forum at: http://forum.de.forgeofempires.com/
As our developers constantly monitor the forum, they give you direct feedback there about problems and bugs being fixed.
can’t log in since 6 o’clock sat’ morning 9/6/12
Hi vanral,
we know about this issue and we are working very hard to fix it. Do you still have problems logging in today?
been trying every few hrs, still can’t log in. on any of the 3 worlds.
My loading screen stucks always at 70% and won´t let me in. Just a few moments I was playing along in Arvahall/German Server when it said “Serveraufruf nicht möglich”
Other Games are working well for me. My Internet is well working. Also I tried several Browsers and non ist working with Forge right now
okay, it finally works again, thx
still no connection
still no connection this morning 12/6/12
Hoy se me ha actualizado el juego, y ahora no puedo entrar. ¿que pasa?
Hi cristobalon,
what kind of problems do you have? Do you have problems logging into the game? You can also post your problems in our Spanish forum at: http://forum.es.forgeofempires.com/ as our developers constantly monitor this forum.
tried windows internet exporer & was able 2 log in again on all 3 worlds. i used 2 b on mozilla firefox.
i can not login to play, same thing happened yesterday for 3 hours
Hi SirTroy,
we know about this problem and we are working very hard to improve the accessibility of Forge of Empires. Have you tried logging in the game via a different browser?
Its happened again which is very inconvenient as i am out all day today and cant set up anything. Please get this issue sorted ASAP as i will soon lose interest if i cant get access with the limited time i have to play. Its a great game and i have spent money on this so its in both our interest to get it fixed.
Cheers
Troy
this is still happening every day when are you going to sort it. i have tried different browsers and also made a post in the forum so now the rest is up to you.
This is a great game and i dont wish to stop playing so please get it fixed.
Can´t login since yesterdary morning! What’s happening? Could you help me?
Hi Sotoyamio,
we know about this problem and we are working very hard to improve the accessibility of Forge of Empires and fix the problem a.s.a.p. Have you tried logging in the game via a different browser?
There is any problem with the Brazilian server?
I can’t log in.
Hi Pedro,
our developers are working very hard to fix all connection problems that occur at the moment. Have you already tried logging in via a different browser?
Can’t log in. Says “File not found.” Tried on a different browser and different computer – same result.
Hin OverYou,
do you still have problems logging in? Which language version and world of Forge of Empires are you playing? You can also report problems with Forge of Empires in our forum at: http://forum.en.forgeofempires.com/forum.php
Not able to log in website states file not found when trying to log on in both explorer and firefox
Hi Nelson,
we know about this connection problems and our developers are working very hard to fix them. You can also report your connection problems in our forum at: http://forum.en.forgeofempires.com/forum.php
leider kann ich mich in avarhall nicht mehr einloggen.bitte um hilfe.
Hi Gudrun,
we have some connection problems at the moment and our developers are working very hard to fix them. Have you already tried logging in via a different browser? Please also report your connection problems in our forum at: http://forum.de.forgeofempires.com/forum.php as our developers constantly monitor the forum.
Hallo!
Ich kann mich auch seit mehr als einem Tag nicht mehr in Cirgard einloggen.
Beim Laden geht der Balken auf 60%, danach passiert nix mehr…
Hab’s auch schon mit einem anderen Browser (IE 9 & Firefox 13) probiert, aber das Ergebnis war gleich…
Irgendeine neue Idee?
Greetz
steph
Hi Stephboy,
we have some connection problems at the moment and our developers try to fix them a.s.a.p. You can also find more information about that in our forum at: http://forum.de.forgeofempires.com/forum.php as our developers constantly post new information there.
server error when trying to log in please advise.
thanks wayne
Hi lord boardman,
we have some connection problems at the moment and our developers are working very hard to fix them. Do you still have problems logging in? Have you already tried logging in via a different browser?
Estimados, sigo sin poder ingresar en el juego…..
Hay alguna solucion a esto>??
Hi Sirguin,
we have some connection problems at the moment and our developers are working very hard to fix them. Here are some suggestions, how your connection problems might be fixed:
1. Please try logging in via a different browser!
2. Please clear the cache of your browser!
3. Please stay at the Forge of Empires tab while loading the game!
4. Please close other tabs before logging in to Forge of Empires!
Does it work now?
we can connect and is not the first time also when we connect the supplies are rotten and we need to fix them lets see if we connect today !
Hi SFAITH,
sorry for the inconvenience. We have some connection problems at the moment and our developers are working very hard to fix them. Here are some suggestions, how your connection problems might be fixed:
1. Please try logging in via a different browser!
2. Please clear the cache of your browser!
3. Please stay at the Forge of Empires tab while loading the game!
4. Please close other tabs before logging in to Forge of Empires!
Does it work now?
same problem here. logs in to 60% and then stops on both firefox and chrome
Hi graham,
sorry for the inconvenience. We have some connection problems at the moment and our developers are working very hard to fix them. Please make sure, that you close other tabs before trying to log in and stay at the Forge of Empires tab while loading the game! Then it should actually work.
Sigo sin poder entrar al juego, lo unico que cambio es que ahora carga el juego, pero se traba al llegar al 60%.
Gracias por contestar.
Saludos
Hi Sirguin,
sorry to hear that. We are trying to fix all connection problems at the moment. You can also find additional help and hints in our forum at: http://forum.es.forgeofempires.com/forum.php
Ya pude ingresar…..
Muchas gracias.
Saludos.
Trying to log into Arvahall, getting stuck at 60%. I cleared the cache, and I tried logging in through different browsers. Still no luck, same problem on all of them.
Hi TerraAnt,
sorry for the inconvenience. We have some connection problems at the moment and our developers are working very hard to fix them. Please make sure, that you close other tabs before trying to log in and stay at the Forge of Empires tab while loading the game! Then it should actually work.
I did. Closed all other programs, including my browser. Then I restarted the browser, tried to login, got stuck at 60%, had a loooong shower, came back and was still at 60%.
I’ll check in with you guys in a few days, see if this gets resolved.
Hi TerraAnt,
sorry that we could not resolve the problem so far, but we are working very hard to fix it. You can also find some additional help in our forum at: http://forum.en.forgeofempires.com/forum.php
I encounter log in problems also at word 1 ,,playing at 3 worlds ..
al at http://en.forgeofempires.com/ world 1,2 and 3…
only world 1 does not load properly ,,it stops at 60% loading…
normally it shows the loading screen then jumos up to 60% >> 70% >> then u see the cursor (hand) and then the page is loaded an you can play, but today it stops at 60% ,,so missing a lot of money and resources ,,being onlnine all day..
this is crap… ;)
please if u could fix this ,,,would all aprrreciate it for ages :)
Hi bob 555,
we have some connection problems at the moment and our developers are working very hard to fix them. Here are some suggestions, how your connection problems might be fixed:
1. Please try logging in via a different browser!
2. Please clear the cache of your browser!
3. Please stay at the Forge of Empires tab while loading the game!
4. Please close other tabs before logging in to Forge of Empires!
Does it work now?
after having a lot of problems yesterday along with everyone else where the loader bar gets to 60% then stops, it seems to be doing the same again today.
any idea when this will be fixed?
Hi Luca,
sorry for the inconvenience. Our developers are working very hard to fix this problem. Here are some suggestions, how your connection problems might be fixed:
1. Please try logging in via a different browser!
2. Please clear the cache of your browser!
3. Please stay at the Forge of Empires tab while loading the game!
4. Please close other tabs before logging in to Forge of Empires!
Does it work? You also can find additional help in pour forum at: http://forum.en.forgeofempires.com/forum.php
Hello, I have a problem I bought diamonds over 75 sms everything is fine You’ve demolished 50CZK BUT diamonds retrieved, please help me! thank you
Since 12 hours I can’t login to the spanish server Arvahall. Is the server down or is it a problem only I experience? I’ve tried different browsers and reinstalling adobe flash player, doesn’t help..
Hi Biesje,
we have some connection problems at the moment and our developers are working very hard to fix them. Here are some suggestions, how your connection problems might be fixed:
1. Please clear the cache of your browser!
2. Please stay at the Forge of Empires tab while loading the game!
3. Please close other tabs before logging in to Forge of Empires!
Does it work? You also can find additional help in our forum at: http://forum.es.forgeofempires.com/forum.php
Hello, I have a problem I bought diamonds over 75 sms everything is fine You’ve demolished 50CZK BUT diamonds retrieved, please help me! thank you
Hi. When I try to login, nothing happens. I keep pushing on Login, but nothing. Can you help?
Hi Alef,
sorry for this problem. Have you tried login in via a different browser? Does this work? Please also try clearing your cache before logging in the game.
game does not work.
Hi Vlado,
what exactly is not working? If you have connection problems, please try the following suggestions:
1. Please try logging in with a different browser!
2. Please clear the cache of your browser!
3. Please stay at the Forge of Empires tab while loading the game!
4. Please close other tabs before logging in to Forge of Empires!
Does it work? You also can find additional help in our forum at: http://forum.es.forgeofempires.com/forum.php
I got the same problem since Sunday
I tried everything
I’m loosing 2 games FOE
and 1 Grepolis look like innogames blocked Canada could it be ??
Hi Angel,
no we did not block Canada! Unfortunately we have some minor connection problems at the moment. Our developers are working very hard to fix them. You also can find some additional help in our forum at: http://forum.es.forgeofempires.com/forum.php
Have the same problem, trying to login but it will stops at 60%
Was waiting, reloading, tried with another browsers and still nothing…
Ok, with another browser, it works, but without possibility to connect my guild…
Hi Pedro,
sorry for this problem. Please also report this issue in the bug report section of our forum at: http://forum.en.forgeofempires.com/forumdisplay.php?33-Bug-Report-section
Hi Petros,
have you also tried clearing your browser cache? Does it work or do you still have connection problems? You can also find some additional help in our forum at: http://forum.en.forgeofempires.com/forum.php
en la mision de paga 1100 pues he gastado eso y mucho mas y sigue ahi la mision sin poder cobrar nada -no se quita la mision -sigue ahi y encima la recompensa es de 1400 de productos
Hi ajarxy,
sorry for this bug. We forwarded it to our developers. Please also report it in our forum at: http://forum.es.forgeofempires.com/forum.php
me gustaria poder cobrar los 1400
Ech, cuz of those updates I have lost all progres in Bronze Age PvP tourament :< And 10 medals gone away. Ech, life is so damn brutal. Updates too. :x
Hi Pisek,
sorry for this problem. If something like this is happening, please report a support ticket by right clicking in-game and selecting support.
Why does not play? Load it only to 60%
Hi adriana,
we still have some minor connection problems at the moment. Our developers are working very hard to fix them. Here are some suggestions, how they might be fixed:
1. Please try logging in with a different browser!
2. Please clear the cache of your browser!
3. Please stay at the Forge of Empires tab while loading the game!
4. Please close other tabs before logging in to Forge of Empires!
Does it work? You also can find additional help in our forum at: http://forum.es.forgeofempires.com/forum.php
ok can any1 help my game has gone crazy i got a server error as i was about to win a masive battle i was about to kill last soldier with my last guy then i got a server error message. it refreashed and told me i had unfinished business .. ok hears the problem. it starts the battle again but all the enamy and my guys are full health right beside eachother BUT EVERY TIME I GO TO ATACK it server errors and im back wher i started wont let me atak or nothing. HELP
this is just messed up i retreated from the battle instead of continuing ther was no other option. well thing is i cant do any quest battles now as i get server calling error every time i go to kill or atak an enamy. it refreashes/relogs me them gives me unfinished business screan. this game is RIDDLED with errors bugs gliches i mean come on..
Hi J3DI,
sorry for the inconvenience. If you have problems in the game, please report them in the bug report section of our forum at: http://forum.en.forgeofempires.com/forumdisplay.php?33-Bug-Report-section or submit a support ticket by right clicking in-game and then selecting support.
Hallo,
bei mir wird im Kampf immer Service-Anruf fehlgeschlagen angezeigt.
Gruss
Hi Ronny,
thank you for your comment. We forwarded this issue to our developers. Please also report it in our forum at: http://forum.de.forgeofempires.com/forum.php
my game will not load past %70 now, i have been playing for weeks with no faults but now the game wont load??? any help please
Hi King FUdgey,
sorry for the inconvenience. As we have some connection problems at the moment, we forwarded your problem to our developers. Have you also tried to login via a different browser? Does this work? Please also try to clear the cache of your browser before trying to login to the game.
i play 2 worlds brisgard is loading but dinegu doesnt and its the same with my girlfriend to we both play the same worlds and 1 loads but the other doesnt
Hi kingadrian2012,
Unfortunately we have some minor connection problems at Dinegu at the moment. Our developers are working very hard to fix them. Here are some suggestions that might help you to connect to the world:
1. Please try logging in via a different browser!
2. Please clear the cache of your browser!
3. Please stay at the Forge of Empires tab while loading the game!
4. Please close other tabs before logging in!
Does it work? You also can find additional help in our forum at: http://forum.es.forgeofempires.com/forum.php
hey yea i have tried a different browser and tried clearing my cache, nothing seems to be working, :( i have been reloading the page all night with no success, any compensation for lost game play?? as the tournament currently in the scores will be affected??
Hi King FUdgey,
Unfortunately we have some minor connection problems at Dinegu at the moment. Our developers are working very hard to fix them. You also can find some additional help in our forum. Regarding compensation, please post a comment in our forum at: http://forum.es.forgeofempires.com/forum.php
i can load the other servers but not my server i play on, dinegu. is it just this server effected?
The same problem as King fudgey
same server
Hi Pililo,
Unfortunately we have some minor connection problems at Dinegu at the moment. Our developers are looking into it and working very hard to fix them. You also can find some additional help in our forum at: http://forum.es.forgeofempires.com/forum.php
Having problems getting into my account, it keeps stopping on 70%. This has been happening for the last few days and I’ve tried from different browsers and still cant log in. I’m in Dinegu.
Hope this doesn’t continue to happen cause its becoming a waste of time playing this.
Hi Texman,
Unfortunately we have some minor connection problems at Dinegu at the moment. Our developers are looking into it and working very hard to fix them. You also can find some additional help in our forum at: http://forum.es.forgeofempires.com/forum.php
game will not load up just goes to 70% and stops .on dinegu
Hi keithicus,
Unfortunately we have some minor connection problems at Dinegu at the moment. Our developers are looking into it and working very hard to fix them. You also can find some additional help in our forum at: http://forum.es.forgeofempires.com/forum.php
Same problem on Dunarsund – loads to 70%, then stops ! Very annoying – sort it out please.
Hi Edgy,
Unfortunately we have some minor connection problems at the moment. Our developers are looking into it and working very hard to fix them. You also can find some additional help in our forum at: http://forum.en.forgeofempires.com/forum.php
cambio passwuord ma non mi fa+entrare da secoli
Hi akyrademone,
thank you for your comment. You can find some help about your problem in our forumt at: http://forum.it.forgeofempires.com/forum.php
can not login
Hi VJeremiah,
which world are you playing on? Unfortunately we have some minor connection problems at the moment. Our developers are looking into it and working very hard to fix them. You also can find some additional help in our forum at: http://forum.en.forgeofempires.com/forum.php
Hallo,
auf der Seite meine aktuellen Angebote in Dinegu sind alle Angebote verschwunden ???
Gruss Ronny
Hi,
Have registered for game. Can log in but there is nowhere to go to start game.
Whats the deal, how do I get the game to load?
Hi Michael,
Unfortunately we have some minor connection problems at the moment. Our developers are working very hard to fix them. Here are some suggestions that might help you to connect to the game:
1. Please try logging in via a different browser!
2. Please clear the cache of your browser!
3. Please stay at the Forge of Empires tab while loading the game!
4. Please close other tabs before logging in!
Does it work? You also can find additional help in our forum at: http://forum.en.forgeofempires.com/forum.php
I am getting a response error when I try to log in to Dinegu. All other worlds are fine. I have cleared my cache but nothing… help!!!
Hi John,
Unfortunately we have some minor connection problems at Dinegu at the moment. Our developers are working very hard to fix them. Here are some suggestions that might help you to connect to the world:
1. Please try logging in via a different browser!
2. Please stay at the Forge of Empires tab while loading the game!
3. Please close other tabs before logging in!
Does it work? You also can find additional help in our forum at: http://forum.en.forgeofempires.com/forum.php
Estou com problema de acesso nos três mundos que possuo no forge, quando digito login e senha, sai uma mensagem que meu login está incorreto, o que está havendo? perdi meus logins?, e quando clico no link de esqueci minha senha e digito meu email, diz que não estou cadastrado, o que fazer nesta situação? é só comigo que está acontecendo?
Hi tenorio,
Unfortunately, we have some connection problems at the moment. Do you still have problems connecting to the game? Here are some suggestions that might help you:
1. Please try logging in via a different browser!
2. Please stay at the Forge of Empires tab while loading the game!
3. Please close other tabs before logging in!
Does it work? You also can find additional help in our forum at: http://forum.br.forgeofempires.com/forum.php
Não abre desde hoje as 07:00hs, o carregamento trava em 70%!
Hi charles,
Unfortunately, we have some connection problems at the moment. Do you still have problems connecting to the game? Here are some suggestions that might help you:
1. Please try logging in via a different browser!
2. Please stay at the Forge of Empires tab while loading the game!
3. Please close other tabs before logging in!
Does it work? You also can find additional help in our forum at: http://forum.br.forgeofempires.com/forum.php
não consigo entrar no jogo desde o dia 30/07/2012
coloco nome de usuario e senha corretos
no mundo arvahall e não entro
antes estava entrando normal
agora já fazem 5 dias e não consigo entrar
o que devo fazer?
Hi Mário,
Unfortunately, we have some connection problems at the moment. Do you still have problems connecting to the game? Here are some suggestions that might help you:
1. Please try logging in via a different browser!
2. Please stay at the Forge of Empires tab while loading the game!
3. Please close other tabs before logging in!
Does it work? You also can find additional help in our forum at: http://forum.br.forgeofempires.com/forum.php
It’s all normal now!
can you explain to me that i build and i am getting points through them i was 12500 point with me on the 17th position i went to sleep for 4 hours and when i got up i was 9500 points lying on 31 position even no body has plundered me or i have not lost a battle
Hi carlay,
Thank you for your comment. You can either find some help in our forum at: http://forum.en.forgeofempires.com/forum.php or you can write a support ticket by right-clicking in-game and then selecting support.
já fiz o possivel e impossivel para entrar no jogo
só pisca e não entra como estou desde o dia 30/07/2012
sem jogar e meu problema não foi resolvido ainda
acho uma falta de respeito muito grande. me arrependo de ter gastado
dinheiro comprando diamantes num jogo que só tem problemas.
e pior ainda abrem + mundos sem resolver os problemas que temos.
falta de respeito total com os usuarios.
Hi Mário,
Sorry for the inconvenience. In order for us to help you properly, please write a support ticket at: http://support.innogames.de/login/choose
As this is our official support, they can directly look at your account and help you!
im in the middle of a battle and when ever i move my pawn/spearmen anywhere to an attacking position it says internal error please try again later then it reloads and the whole process starts again “sir we have troops in battle ” (retreat / contibue battle ) blah blah blah move pawn, error rinse and repeat. so whats up ?
Hi Raefear,
sorry for this problem. We forward it to our developers and they will fix it a.s.a.p. On which world and which language version of Forge of Empires are you playing on?
Hello, I have a problem, I bought diamonds over 75 sms everything is fine, BUT you destroyed CZK 50 diamonds retrieved, please help me! Thank you.
I am still waiting for an answer and nothing please you did not ignore me!
Can’t play, is the sever down again?
Keeps taking me to the need adobe 11.2+
I have 11.3 already.
Went down near 22 minutes ago.
why am i getting ( logging into this world is currently not possible,please try again later) i am logged in but when i hit the password to play , its all i get? i made a new name and was able to play right away!!
also when i use a different browser after i log out , it says name is wrong ?
if i cant get my name back will i be able to get a refund from innogames or will i have to start an issue with paypal over the loss?
why wont the game let me login i go to the main login sreen enter my name and password then press login and the screen goes slightly darker and doesnt login it just stays on the main screen what is the solution for this
Is the game running? I’m trying to play Brisgard, in English, in the USA.
Hi i’m becoming very frustrated with this game can you help me please ? I cannot buy diamonds i click on the tab to buy and a white screen will come to the middle of the screen then Nothing.
me to
i have the same problem
I am having this problem as well. And I also cannot reach my Guild Forum. Is this a game issue or a problem on my end? Suggestions?
Still get often a serverproblem of disconnecting and often an inpossibillity to reenter the game , problems are “server Fout” , it is not the first time or the second time , it is a very frequent comming problem , especially , when you go back to thew headmenu and want to return to the playmenu , try to avoid these kuind of problems.A second problem is there when someone attacks you , becuse then the system stops also atoumattically , how can these errors get solved in the near future , because it frustrates to not be able to play when you want , especially when you play from internet pubs where you have to pay by hour.
This server problems(Cirgard several times in few days) are very unplesant. A several times i have a problem, cause i lost my supplies. It take a lot of time and then when you wnt to colect supplies server colapsed. When you finaly can connect supplies are wanished. If it possible to do something about it cause game is in all other ways nice.
I assume the server is down. Can’t get in the normal way and when i try to log in to the forum or the game I no longer exist. Would someone from Innogames like to tell us what’s going on please. Ta
server out for 2 days
connecting no possible
what’s the probleme?
no connect for 2 days!!!!!
what’s the problem?????
ok…i try to log in but it dont do anything.what do i do?
What on erth is wrong with this sever? I’v never seen amy thing like it and i’v played a lot of different games and game types all over the world and I’v never had this type of problem… eg it will only load 50% of the time, at least every day that i’v played it stall’s/locks-up at 60%-70% on the load screen some times I dont even get to the load screen. flash wont load fully even after waiting 2hours and not touching a thing to cause load issues.. I’v tryed changeing browers like IE9 , Opera , firefox and also making sure that there’s nothing else down/up loading on my computer , updtaed Adpbe flash , restarted modem many of times , even test other online game sites (which work fine when i do) to make sure all is good at my end…. i waste up too 6hours a day do this… plz explane?????? other then that it’s not a bad game to play.
( I wish I could buy it so if I can’t get online at least I could still play it).
Hey the game keeps telling me that my password is incorrect even when I am getting it straight from my e-mail, can you guys help out?
Sorry I meant it is telling me my nickname is wrong, even when it is coming straight from the email you guys gave me, can you help me out?
I have waited 24 hours to generate 1200+ forge points and with 2 minutes to go the server has gone down! very very very frustrating as I have to go to work and with no way of collecting them in the next 12 hours I’m sure they will not be there when I log in next – thats assuming the server is up!?
Hi, I am unable to access Cirgard server since around 0830 UK It gets to 70% loading and then after a few seconds says “Server error”. I wonder if it has anything to do with me getting out of bronze age, is it a beta cap?
Is it down again ????
For the last 30min i am getting a Server Error message .
server Cirgard is down, what happened?
Cant log in,due to sever error,is the site down again
sever message coming up with sever error and has been for 4 hours now
server down all night . whats going on ?????????????
cirgard seright . not happy . whats going on ?
Server Cidgaurd keeps coming up server error this has stopped me logging in since am 31st august was high on on pvp tournement will not be impressed if lose medals due to this
I am constantly getting “Server Error” when trying to access my account on Cirgard domain. Can some one please sort this out, its irritating.
once again im getting server error message. whats going on? getting tired of this coming up every time i try to log in
Hi, Was unable to logon today site appears to have been down after 1 am througfh 6am EST USA. Anyone aware of issue?
Hello
I am facing some problems to log in on my account since yesterday(07/09), especially on Dinegu.
I already log out and log in again. Tried to log in in another world, but unfortunetelly, doesnt work. What is the problem? May you fix it?
Thx
lot of dificulties to log on server fr5 from 2 days.
Who do I talk to about a player being removed. He called me a bitch and alot of other things that I am not going to put on here for other ladies to see. Please this can’t happen and go unnoticed.
Cant log in. Its been over 24 hours, whats going on?
Hi.
The server is down in Arvahall. Been so for a while now. It loads up to 70% and then stops with the messsage: Fault in server.
I’m playing with Norwegian language.
Brisgard on the other is working.
It’s working again. :)
I’m about through with this game. I haven’t been able to log in to Cirgard on a consistent basis for the last month. Pretty frustrating, man.
US server down again
I have been trying for the last hour and 45 minutes to get logged into Brisgard and it keeps going to error. What is going on? Is the server down or is there something else going on. Any help would be greatful… Waiting for your responce…
Hallo, mijn spel start gewoon, arvahall en brisgard maar kom niet in de submenu’s voor landverkenning en de tijdlijn, ik gebruik als browser google chrome. Ligt het aan mijn computer of ligt het an de server.
Graag spoedig reactie, mijn spelersnaam : Jopie1967
I lost my account its been set back to the stone age… i lost all them money and time i placed into this game due to the crash
the guild i was part of. all my advances are gone. and i dropped real realm money for diamonds. with this im done. its beta and all i understand but this tye of crash is severe and even worse on a persons wallet
got my accoutn working on main comp but my laptop ingores its exsince still… and its scrweing with all my suppplies
What is going on with the servers cant log in for nearly a day, when you input your password it is showing on screen
код игры forgs of empires выводится на экран ,игра не запускается почему?
Hey, we’re sorry if the game doesn’t work for you. Have you tried a different browser?
Accessed Brisgard last night up to 22:30 ish whihc just finished 2 produciton buildings, tried to access today at lunchtime – go past log-inscreen and nothing.
seeing as production will have been wasted – would we be getting some freebie supplies?
Have been trying to log into the game since last night and nothing happens past the home screen. What am I doing wrong?
every day in early hours of morning try to log in but get server error…bit of a pain that when finally get on game i lose all resorses that i have programed to finalise in 8 hours or 1 day
Hey, have you informed our support team? they should be able to help you with the issue!
I haven’t been able to sign into my account at all, and yesterday when I was signed in, none of the worlds would load.
When I enter my username and password and then click login, it puts my info into the registration and doesn’t allow me to sign in.
Hey, we are really sorry if the game doesn’t work for you. Have you tried a different browser? If it’s still not working, please contact our support team.
I can not log into forge of empire, will not recognise my user or password name why?
Hey, have you tried a different browser? If its still not working please contact our support team.
will not allow me to log in is there a problem with the server.
Hey, oh we’re really sorry if the game doesn’t work for you. Have you tried a different brother?
I am having trouble geting into game. I keep myself logged in and am usually on every couple hours or so at least. was working fine this am about 3 but now it loads to 70 percent and says server error. Is there a problem with the server? can anyone help me?
Hey, we are very sorry if you have problems with log-in. Yesterday, we updated our servers which took about 1-2 hours but by now everything should work fine. If you have still problems, please try different browser or contact our support team.
Hi i keep getting a server eror when i log in is there a problem with the server?
Hey, there is no problem, we just updated it. So everything should work fine now!
server error @ log in only to Cirgard? was there notification ? grtting this error for 3 hours running!!!!
Hey Robert, yesterday we updated our servers which took some time. But everything should work fine now!
hallo ich komme mit meinem passwort nicht mehr ins spiel rein und ein neues passswort kann ich auch nicht ein stellen könnt ihr mir da helfen
Hey, entschuldige, dass du momentan Probleme mit dem Spiel hast. Hast du schon einen anderen Browser ausprobiert? Ansonsten wende dich bitte an unser Support-Team, die können dir auf jeden Fall helfen!
mal eine dumme frage wo finde ich denn das Unser Support-Team
Hey, unser Support-Team findest du hier: http://support.innogames.de/login/welcome
aber da brauche ich ja auch ein passwort und es geht ja nicht mein passwort
kannst du da nicht mal was drehen
Hey, also prinzipiell kannst du dir ja ein neues Passwort zuschicken lassen. Falls du keinen Zugriff mehr auf deine Mails hast, würde ich dich bitten eine E-Mail an info@innogames.de zu schreiben und dort dein Problem schildern. Hoffe das hilft dir!
I bought an Archery range and as I was placing it on the grid the game went off screen, when it came back there was no building that I had paid for.
bonjour, je rencontre un problème j’ai perdu toutes mes cités, car je joue sur les 7 monde et aujourd’hui ma page a sauté a la déconnection et je suis reparti a zéro, en plus il y a une erreur sur mon mail et je ne peux le corriger
Hey, please try a different browser. If that doesn’t work for you, feel free to contact our support team.
I can’t log on today despite trying several different browsers. My laptop usually remembers my password but for some reason today it didn’t
I’ve also tried resetting my password but the page doesn’t load
Please help
Bonjour,
Je joue sur le serveurs de cirgard avec une machine sous linux fedora – Mozzila firefox 16 et Flash player 11.2R2.
Je ne peux plus me connecter à ma cité car le jeu IMPOSE de jouer avec flashplayer 11.3 malheureusement Adobe à clairement annoncé ne plus sortir de mise à jour flash player au dela de la 11.2R2 pour LINUX.
Je n’envisage pas de basculer sous windows cela signifie t’il que je doive arrêter de jouer à forgeofempire ?
Si c’est le cas tant pis vous avez perdu un fan (et je pense que je ne serais pas le seul).
Hey tibonum! We are sorry if you experience problems with Forge of Empires on Linux. To solve the problem, you have to use chrome as browser. Then everything should be work fine for you!
How do you contact support?
What is going on? Yesterday, Wednesday Jan.30th 2013 and so far Today Thursday Jan. 31st 2013 I can log in to my game but when I click on a world to enter, the world does not ever open???? Please let me know what I can do???? I have not logged in and did anything since last Frday Jan.27th 2013 Please send me a reply to my question to rnix63@hotmail.com I would greatly appreciate any help that I can receive!!!!! Thank You!!!!! Robert Nix
I tried this morning to log in and later at around 7p.m. and right not , having issues logging in, please let me know what to do.
Hey please contact our support team: http://support.innogames.de/login/welcome
Hi
I have been trying to connect to the game through the chrome app for about 16 hours now with no luck, it doesn’t bring anything up at all. I have tried on 2 separate internet connection and 3 different computers with different operating systems. I have had no issue on any of the computers until this morning. Is there any way i can just log in through the main home page.
Hey, please contact our support team: http://support.innogames.de/login/welcome
Hey trustmaynemam, do you have still this problem?